Regulations

The SOLO brand website serves as an online store for selling jewelry.

This policy serves as a basis for using the website and details the relationship between the brand and the website users. The brand reserves the right to change the policy as needed, at its discretion, and without prior notice or warning.

Jewelry Prices - The prices listed on the website include VAT but do not include shipping fees and/or additional services. The company reserves the right to update the price list on the website and the rates of additional services, at its discretion and without prior notice.

Product Images - For illustration purposes only, although the brand commits to endeavor to display the products as accurately and detailed as possible.

Website Use - Constitutes the users' agreement to all its terms, and by using the website, users undertake that they and/or anyone on their behalf shall have no claim or demand, directly or indirectly, against the website, the brand, or its operators or owners, in connection with the terms of this policy.

Sales Through the Website - Are subject to existing stock. The brand does not undertake to maintain an updated stock of all models whose images appear on the website at all times. We clarify that there may be situations where an item that is out of stock has not yet been removed from the website in good faith. The brand will not be obligated to sell the product, and the customer will have no claim and/or demand in this regard.

Pre-order - If an order was placed under pre-order, the customer undertakes that they have read the pre-order terms and the order cannot be canceled before the period to which the brand committed has passed.

"User" is anyone who uses the website's functions, both directly and indirectly, including making a purchase through Instagram, TikTok by any means and from any device.

In order for the brand to handle the order execution in the best possible way, users must ensure to provide correct details when filling out the information on the website. If incorrect details are provided during the order placement, the brand does not guarantee that the order will reach its destination, and if it returns to the brand's offices for this reason, the customer will bear the payment for the shipping and the required handling.

Sending an order to a customer is subject to credit card company approval.

Gift cards or credit can only be redeemed on the website.